Call Centre Sector Based Work Academy with a Guaranteed Interview.
A 3 week training course based in Sunderland City Centre 9.15am–4:00pm Mon – Fri.
The course covers all you need to know about working in a call centre as well as interview techniques, role plays and much more.
All customers who complete the course will receive;
L1 Award in Customer Service
L1 Diploma in Work-related Studies for the Customer Service Sector
L1 Award in Contact Centre Operations
Guaranteed interview