My Best Life User's Privacy Policy

1 Introduction

This policy is for users of My Best Life.

Mind Of My Own builds software for children, young people and families. We believe that all children, young people and their families should be able to give voice to their lived experience - and be heard. My Best Life connects children, young people and their families to essential support services.

My Best Life allows people to book on to events that they wish to attend in their local area and to have access to resources they may need.

2 The information we process

To make it work, the system will capture the following basic information -

For people who are booking an event:

• their name
• their email address

For people, including children, who are attending an event:

• their full name
• their date of birth

This personal information is the minimum needed for the booking system to work.

For some services, the person using the My Best Life system will book the child/ren they care for on to an event. This information is then used by the host for event planning purposes.

After attending an event you may be asked to give a review using the My Best Life website. You can choose whether to leave a review or not. If you do, you will never be asked for your name or email address. Your review will be completely anonymous unless something you write allows you to be identified. The feedback from reviews will be used by council staff and event organisers to make improvements to their services.

3 How we process your information or data

Your information is -

• Stored only in the UK, on secure cloud servers
• Used only for you to access events and resources that you have chosen
• Also used by council staff and event organisers to manage events. If you have questions about this aspect of processing, you need to contact your local council and request a copy of their privacy policy.

4 Your rights

Under the General Data Protection regulation (GDPR) UK 2018 and the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:

• be informed about how your data is being used
• access your personal data
• have incorrect data updated
• have data deleted
• stop or restrict the processing of your data
• data portability (allowing you to get and reuse your data for different services)
• object to how your data is processed in certain circumstances

5 Our responsibilities

Mind Of My Own complies with The UK General Data Protection Regulation (UKGDPR), the Data Protection Act 2018 and Children's Code.

6 Data protection and the law

Data protection is an area of the law that governs what may and what may not be done with personal information. This personal information may be in electronic (eg stored on computer) or manual form (papers in a filing system).

The purpose of the UK GDPR, Data Protection Act 2018 and Children's Code, is to protect the rights of individuals whose data (information) is obtained, stored, processed and disclosed. It covers the whole UK.

Mind Of My Own is required by law to comply with the Act, so we have to:

• Register with the Information Commissioner's Office (ICO)
• Apply the six data protection principles
• Educate and train our staff in the correct use of data

Mind Of My Own is registered with the ICO and our number is ZA217007

7 How we uphold the 6 data protection principles

Mind Of My Own will ensure your data is:

• used fairly, lawfully and transparently
• used for specified, explicit purposes
• used in a way that is adequate, relevant and limited to only what is necessary
• accurate and, where necessary, kept up to date
• kept for no longer than is necessary; a maximum of 6 months after the event finishes
• handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage